PRIVACY POLICY

Aloco Kitchens | alocokitchens.ie Last Updated: February 2026

1. Introduction

Welcome to Aloco Kitchens (“we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018 as applicable in Ireland.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at www.alocokitchens.ie, contact us, visit our showroom, or engage our services.

Please read this policy carefully. By using our website or providing us with your information, you confirm that you have read and understood this Privacy Policy.

2. Who We Are (Data Controller)

Aloco Kitchens is the Data Controller responsible for your personal data.

Company: Aloco Kitchens Address: Unit 7, Broomhill Business Park, Tallaght, Dublin 24, Ireland Email: info@alocokitchens.ie Phone: (01) 855 5293

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

Name and contact details (email address, phone number, postal address)
Enquiry details and project requirements (e.g., kitchen or furniture specifications)
Communication history (emails, messages via our contact form)
Financial information where relevant to finance options or quotations

3.2 Information Collected Automatically

IP address and browser type
Pages visited on our website and time spent on each page
Referring website or search engine
Device type and operating system
Cookie data (see Section 8 below)

3.3 Information From Third Parties

Referrals from finance partners or business partners
Publicly available information relevant to your enquiry

4. How We Use Your Personal Data

We use your personal data for the following purposes and on the following legal bases:

To respond to your enquiries and provide quotations — Legal basis: Legitimate interests / Pre-contractual steps
To fulfil and manage orders and contracts for kitchen and furniture installations — Legal basis: Performance of a contract
To communicate with you about your project, including scheduling and follow-up — Legal basis: Performance of a contract / Legitimate interests
To send you marketing communications about our products and services (only where you have consented or where we have a legitimate interest and you have not opted out) — Legal basis: Consent / Legitimate interests
To improve our website and services through analytics — Legal basis: Legitimate interests
To comply with legal and regulatory obligations — Legal basis: Legal obligation
To arrange finance options through our finance partners — Legal basis: Consent / Performance of a contract

5. How Long We Retain Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Our general retention periods are:

Enquiry and contact form data: Up to 2 years from the date of last contact, or until you request deletion
Customer and contract records: Up to 7 years following the completion of a contract, in line with Irish tax and accounting obligations
Marketing preferences: Until you withdraw consent or opt out
Website analytics data: Typically 26 months, in line with standard analytics retention

When data is no longer required, it will be securely deleted or anonymised.

6. Who We Share Your Personal Data With

We do not sell your personal data. We may share your data with the following trusted third parties:

Finance partners: Where you enquire about or take up a finance option, your data may be shared with our finance partner(s) for the purposes of processing your application
IT and website service providers: Who host and maintain our website and systems
Email and communications platforms: Used to manage and send communications
Legal and professional advisors: Where required for legal, accounting, or compliance purposes
Government or regulatory authorities: Where we are legally required to disclose information

All third parties with whom we share data are required to treat your information securely and in accordance with applicable data protection law. Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place.

7. Your Data Protection Rights

Under GDPR and Irish data protection law, you have the following rights:

Right of access: You can request a copy of the personal data we hold about you (a ‘Data Subject Access Request’).
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure (‘Right to be forgotten’): You can ask us to delete your personal data in certain circumstances.
Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
Right to data portability: You can request that we transfer your data to you or another organisation in a structured, commonly used format.
Right to object: You can object to our processing of your data where we rely on legitimate interests, or where we use your data for direct marketing.
Right to withdraw consent: Where we rely on consent to process your data, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.

To exercise any of these rights, please contact us at info@alocokitchens.ie or by post at the address above. We will respond to your request within one month of receipt.

If you are not satisfied with how we have handled your data, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland’s supervisory authority:

Data Protection Commission | 21 Fitzwilliam Square South, Dublin 2, D02 RD28 | www.dataprotection.ie | Phone: +353 (0)761 104 800

8. Cookies

Our website uses cookies — small text files placed on your device — to improve your browsing experience and help us analyse website traffic.

We may use the following types of cookies:

Essential cookies: Necessary for the website to function correctly. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are only placed with your consent.
Marketing cookies: Used to track visitors across websites and display relevant advertisements, only with your consent.

You can manage or disable cookies at any time through your browser settings. Please note that disabling some cookies may affect the functionality of the website. For more information on managing cookies, visit www.aboutcookies.org.

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These include secure server infrastructure, restricted staff access to personal data, and regular review of our data security practices.

While we take all reasonable steps to protect your information, please be aware that no method of transmission over the internet is completely secure. If you believe your data has been compromised, please contact us immediately.

10. Links to Third-Party Websites

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the ‘Last Updated’ date at the top of this page. We encourage you to review this policy periodically.

If we make significant changes, we may also notify you by email (if we hold your email address) or by placing a prominent notice on our website.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Aloco Kitchens Unit 7, Broomhill Business Park, Tallaght, Dublin 24, Ireland Email: info@alocokitchens.ie Phone: (01) 855 5293 Website: www.alocokitchens.ie

This Privacy Policy is governed by the laws of Ireland and complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Acts 1988–2018.

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